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Shipping Rates and Upgrades
|Order Total||UPS Ground||2nd Day||Next Day|
Kinetic Skateboarding is open 7 days a week working to get your orders out as quickly as possible. We make every effort for orders to ship out on the date ordered, excluding weekends which are shipped monday morning.
Additional Shipping applies for shipments to Alaska and Hawaii. You must purchase this as if it was another item. If you type shipping into the search field it will pop up.
Some merchandise may include an additional shipping charge for irregular size. All first time deliveries require signature at delivery.
If for any reason you are not satisfied with your purchase, please return it to us within 15 days of delivery, we will gladly replace it or issue you a full refund, no questions asked!
We can only issue credits to the original credit card used for the purchase. We can only refund the original shipping and non-expedited return shipping costs if it is a result of our shipping error. Any orders which were sent out with FREE Shipping will have a 10% re-stocking fee for returns. If you have any questions, please contact us at email@example.com
We can only accept returns of unused items in their original packaging with all tags and labels included.
- Clothing must be unused, unwashed and resellable, with all tags attached.
- Shoes must not have been worn and must include their original, undamaged packaging.
- Walk around on carpet to see if shoes fit; do not walk around outside. That way, if they don’t fit, the bottoms won’t be dirty, and you can send them back.
- Skateboards and accessories must be new, unridden, and ungripped.
- Snowboards must be unused, untuned, and resellable.
- Snowboard bindings must have all parts and must include original, undamaged packaging.
- Sunglasses must have no scratches and be in like-new condition.
- Videos, DVDs, and CDs must be unopened and in original packaging.
Carefully read our return policies and instructions and fill out return merchandise form included with your order. If you cannot locate the return merchandise form, please request a copy from us at firstname.lastname@example.org
Call 1-302-477-1533 for a RA# (Return Authorization Number).
Repackage unused, unworn, and undamaged item(s) with all tags and in its original, undamaged packaging. Please include a copy of the packing slip receipt, and via UPS, FedEx, or United States Postal Service Priority Mail, as all services have insurance and tracking available for packages.
Write the RA# on the outside of your package.
We recommend returning items Via UPS, FedEx, or United States Postal Service Priority Mail, as all services have insurance and tracking available for packages.
In Stock Policy
Kinetic Skateboarding shows real-time inventory on our site. We share this inventory with our physical location, and there is a rare chance that we may be out of an item that you have ordered. In such cases, we will do our best to get that product to you at no additional charge. As soon as we realize the product you ordered is out of stock, we will e-mail you a notice and refund your money.